This HIPAA Notice of Privacy Practices ("NPP") supplements our Privacy Policy and describes how Protected Health Information ("PHI") about you may be used and disclosed. This NPP also describes how you can access your PHI. Please review this NPP carefully.
Effective date Apr 14 2026
As may be relevant to the PHI that we collect or maintain:
| Your Rights |
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| Your Choices |
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| Our Uses and Disclosures |
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Effective date Apr 14 2026
To the extent that we have your substance use disorder patient records, subject to 42 CFR Part 2, we will not share that information for investigations or legal proceedings against you without (1) your written consent or (2) a court order and a subpoena.
Effective date Apr 14 2026
When it comes to your PHI, you have certain rights. This Section explains your rights and some of our responsibilities.
2.1.1. You can ask to see or get a copy of your health records and other health information we have about you. Please contact the Privacy Officer in the Section entitled "Contact Us".
2.1.2. We will provide a copy or a summary of your health records, usually within 30 days of your request. We may charge a reasonable, cost-based fee.
2.2.1. You can ask us to correct your health and claims records if you think they are incorrect or incomplete. Please contact the Privacy Officer in the Section entitled "Contact Us".
2.2.2. We may decline your request, but we will provide you an explanation as to why within 60 days.
2.3.1. You can ask us to contact you in a specific way (for example, home, office, or mobile phone) or to send mail to a different address.
2.3.2. We will consider all reasonable requests and must approve said request if you tell us you would be in danger if we do not.
2.4.1. You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say "no," for example, if it could affect your care. If we agree to your request, we may still share this information in the event that you need emergency treatment.
2.5.1. You can ask for a list (accounting) of the times we've shared your health information for six years prior to the date you ask, who we shared it with, and why.
2.5.2. We will include all the disclosures except for those about treatment, payment, health care operations, and certain other disclosures (such as any you asked us to make). We will provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.
2.6.1. You can ask the Privacy Officer identified below for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.
2.7.1. If someone has authority to act as your personal representative, such as if someone has your medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
2.7.2. We will make sure the person has this authority and can act for you before we take any action.
2.8.1. You can complain if you feel we have violated your rights by contacting us using the information in the Section entitled "Contact Us".
2.8.2. You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/hipaa/filing-a-complaint/index.html.
2.8.3. We will not retaliate against you for filing a complaint.
Effective date Apr 14 2026
For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions. In these cases, you have both the right and choice to tell us to:
3.2. If you are not able to tell us your preference, for example if you are unconscious, we may share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety. In these cases, we will never share your information unless you give us written permission for the purposes of:
Effective date Apr 14 2026
We typically use or share your health information in the following ways:
1.1. We are permitted to or required to share your information in other ways. We have to meet certain conditions before we can share your information for these purposes. And in all cases, if we have substance use disorder patient records about you, subject to 42 CFR Part 2, we cannot use or share information in those records in civil, criminal, administrative, or legislative investigations or proceedings against you without (1) your consent or (2) a court order and a subpoena.
We can share health information about you for certain situations such as:
We can use or share your information for health research.
We will share information about you if state or federal laws require it, including the Department of Health and Human Services.
We may use or share PHI about you:
We may share PHI about you in response to a court or administrative order, or in response to a subpoena.
Effective date Apr 14 2026
Our responsibilities include:
Effective date Apr 14 2026
We may change the terms of this NPP, and the changes will apply to all information we have about you. The new NPP will be available upon request.
Effective date Apr 14 2026
For more information, contact the Privacy Officer or visit www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.
Effective date Apr 14 2026
You can contact the Privacy Office or request a copy of this NPP at: support@saymoreco.com.
Effective date Apr 14 2026
By clicking below, you acknowledge that you have read, understood, and have the opportunity to receive a copy of this NPP.